Terms of Service

Using this site

By using prolab.it.com you agree to these terms. The site, its content and its design are owned by ProLab. You may browse and share links freely; you may not copy the site or its assets for commercial use without permission.

AI assistant and voice demo

The on-site AI assistant and the live voice demo are demonstrations. They answer from information we provide about our services and may occasionally be inaccurate; nothing they say is a binding quote or contract. Do not share sensitive personal or financial information with them. We may limit demo use to keep it available for everyone.

Engagements

Work we do for clients — AI automation, AI voice agents, AI CRM, ERP & systems, Shopify stores, AI-powered websites — is governed by the written proposal or agreement for that project, which sets its scope, price, timeline and payment terms. You know the price before we start. Published packages are fixed; systems and agents are scoped. One-time prices in AED for the published packages.

Delivery timelines

Stores and sites go live in 3 days. Systems and agents follow an agreed plan. Where a proposal sets a different timeline for a custom system or agent, the proposal applies.

Third-party platforms

Our solutions run on third-party platforms such as Shopify, WhatsApp, cloud hosting and AI model providers. Their fees, terms and availability are outside our control. We will tell you in advance which platforms a project depends on.

Project terms

Ownership of deliverables, liability and governing law for each engagement are set out in that project's written proposal or agreement, which takes precedence over this page.

Contact

info@prolab.it.com · WhatsApp +971 50 712 3574 · Dubai, United Arab Emirates.