02 — AI voice agents
يجيب بالعربية والإنجليزية
AI voice agents: a 24/7 AI receptionist that answers in Arabic and English
ProLab builds AI voice agents in Dubai for UAE businesses: a 24/7 AI receptionist and sales agent that answers the phone and the website in Arabic and English. It takes bookings, qualifies enquiries and transfers callers to your team. Try the live demo on this page, then scope your own agent on WhatsApp.
Dubai, United Arab EmiratesArabic & English24/7 support
Call our AI receptionist
Uses your microphone. Audio is processed by our voice provider to run the demo.
Open the hosted demoArabic & English
- Connecting
- Listening
- Speaking
- Ended
01
What it answers
An AI voice agent is a receptionist made of software. It picks up the phone, listens, understands what the caller wants and replies in a natural voice. It does the same on your website: a visitor presses a button and talks to it in the browser.
It answers the phone and the website, 24/7, so an enquiry at midnight is handled the same way as one at ten in the morning.
- 01Answers the phone and the website
- 02Arabic & English
- 03Books, qualifies, transfers
- 0424/7
02
Arabic and English
Dubai businesses serve customers in two languages, so the agent is built for both. It understands and speaks Arabic and English. One team at ProLab works in both languages, so the agent is built in both from the start.
03
Books, qualifies, transfers
Booking: the agent checks the slot the caller asks for, confirms it and sends the confirmation on WhatsApp.
Qualifying: it asks what the caller needs, captures budget and area, and hands a warm lead to the right person.
Transferring: when a caller needs a human, the agent hands the call over to your team.
04
Where a voice agent earns its place
The agent is scoped to the business it works for. Three settings where it fits:
- 01Clinics & salons — Takes the booking, confirms the slot, reminds the patient — in either language.
- 02Real estate — Qualifies the enquiry, captures budget and area, hands a warm lead to the agent.
- 03Trading & services — Answers order-status and availability questions without a human on the line.
05
How the live demo works
The console on this page is a real agent, not a recording. Press the button, allow the browser to use your microphone and talk to it in Arabic or English. Uses your microphone. Audio is processed by our voice provider to run the demo.
The same demo is hosted at https://voiceagent.scaleforge.cc, where you pick a business and talk to its AI agent in the browser. Your own agent is scoped to your business.
AI receptionist vs a human reception desk
| Row | AI receptionist | Human reception desk |
|---|---|---|
| Hours | Answers 24/7 | Office hours only |
| Languages | Arabic & English | Whatever languages the staff speak |
| Bookings | Checks the slot, confirms it, sends the confirmation on WhatsApp | Taken by the person on the desk |
| Qualifying | Asks what the caller needs, captures budget and area | Asked by the person on the desk |
| Hand-over | Transfers to your team when a person is needed | Already a person on the line |
| Website | Talks to visitors in the browser | A contact form or a call-back |
Definitions of each option, not statistics.