Clinics and dental
للعيادات
No patient left on hold.
AI receptionist and WhatsApp booking for clinics and dental practices in the UAE
ProLab builds AI receptionists and WhatsApp automation for clinics and dental practices in Dubai and across the UAE. The receptionist answers the phone and the website 24/7 in Arabic and English, takes the booking, confirms the slot and reminds the patient. Your front desk keeps the patients who are in the room.
Dubai, United Arab EmiratesArabic & English24/7 support
01
Where clinics lose patients
A clinic's phone rings most when the front desk is busiest: mornings, lunch, the hour after work. A caller who reaches voicemail books somewhere else. The same happens on WhatsApp after closing time, when a message waits until morning.
None of this is a staffing failure. One receptionist cannot check a patient in and answer two calls at once.
02
What ProLab builds for a clinic
Each piece works alone, and they work better together. All are built in Arabic and English.
A short chat, in English or Arabic, about what you need and what you already run.
Start on WhatsApp03
How a call is handled
The AI receptionist answers at once, in the caller's language. It takes the booking, confirms the slot and sends the confirmation on WhatsApp. Before the appointment it reminds the patient, in either language.
Anything clinical goes to your team. The receptionist does not give medical advice, and it transfers the call when a caller asks for a person.
How it works
Four steps. No surprises.
Brief on WhatsApp
A short chat, in English or Arabic, about what you need and what you already run.Scope & fixed quote
You know the price before we start. Published packages are fixed; systems and agents are scoped.Build
Stores and sites go live in 3 days. Systems and agents follow an agreed plan.Launch & 24/7 support
We launch, hand over and stay reachable on WhatsApp any time.
04
What stays with your team
Care, diagnosis and every clinical decision. The AI handles the telephone and the calendar so that the people in your clinic can give their attention to patients.
You can hear the receptionist yourself. The live demo runs in your browser: AI Voice Agents
A clinic's front desk, with and without an AI receptionist
| Row | Front desk only | With an AI receptionist |
|---|---|---|
| Calls at busy times | Ring out or go to voicemail. | Answered at once, every time. |
| After hours | Closed until morning. | Answers 24/7. |
| Languages | Depends on who is on shift. | Arabic & English. |
| Reminders | Made by hand when there is time. | Sent to every patient. |
| Clinical questions | Your team. | Still your team. The call is transferred. |
A description of how the service works, not a measured result.